Privacy notice
Updated October 7, 2026.
Information you send
The inquiry form asks for your name, email address, phone number, ZIP code and consent to contact you. Project details are optional. The source page identifies the service automatically. Please leave out payment details, identity documents and other sensitive information.
How your request is used
Cleveland Deck Builders is a referral website. We use your details to review your request and contact you about the work. If we arrange a contractor referral, we may share the details needed for that contractor to discuss your project with you.
HubSpot stores the inquiry and contact details. Giving consent on the form allows us to process your request and contact you about it. It does not sign you up for a newsletter or marketing subscription.
Phone calls and text messages
Our published phone number uses CallRail to route calls and receive text messages. CallRail processes caller information, call times and duration, and text-message content. Call recording is enabled, so calls may be recorded. We use these records to review and respond to project inquiries.
Website services
Our hosting provider may process ordinary request data, such as an IP address and browser details, to deliver and protect the website. HubSpot may receive the address of the page where you sent the form. We do not intentionally write form content to application logs. This website does not use advertising pixels or marketing tracking cookies.
Questions about your information
You can reply to correspondence from us to ask about your information or request that it be deleted. You can also send a written request to Cleveland Deck Builders, 4920 Van Epps Road, Brooklyn Heights, OH 44131.